Plugins and software dangerously out of date
Outdated WordPress plugins, PHP versions and npm packages are the primary vector for website compromises. Most hacked sites were running software with known, patched vulnerabilities.
Website Maintenance
We keep what you built running. Proactive updates, security monitoring, automated backups and a helpdesk that resolves most issues overnight your time, before you know about them.
The cost of neglect
Most website problems are preventable. If any of these are true of your site right now, the risk is higher than you think.
Outdated WordPress plugins, PHP versions and npm packages are the primary vector for website compromises. Most hacked sites were running software with known, patched vulnerabilities.
Untested backups are not backups. If your hosting provider is your only copy and something goes wrong, recovery can take days. A proper backup strategy means multiple copies, off-site storage and regular restore tests.
If your site goes down at 2am and a customer notices before you do, you have lost both the customer and the confidence. Proactive monitoring catches outages in minutes, not hours.
Website speed degrades over time as content, plugins and traffic grow. Without ongoing optimization, Core Web Vitals drift and you lose rankings and conversions gradually rather than all at once.
When a typo on the homepage sits for two weeks because development is backlogged, your site is working against you. A maintenance plan gives you a bucket of hours for small changes with a fast turnaround.
Updating a plugin or CMS version without testing first can break layouts, break checkout or take the whole site down. Proper maintenance includes staging environment testing before any change goes live.
Who we look after
We maintain websites across regulated and reputation-sensitive sectors where downtime and security incidents have real business consequences.
What we do
Every maintenance plan is built around the specific needs of your site. Here is what you can expect us to cover.
Regular updates to WordPress core, plugins, themes and PHP versions, tested on staging before going live. No surprise breakages on production.
Malware scanning, firewall rules, login hardening, SSL management and proactive patching to keep your site and your customers' data safe.
Ongoing Core Web Vitals tracking, image optimization, caching tuning and CDN management so your site stays fast as content and traffic grow.
Daily automated backups stored off-site, tested monthly and restorable in under an hour if something goes wrong.
24/7 monitoring with alerts if your site goes down, response time degrades or an SSL certificate is about to expire. We know before you do.
Text changes, image swaps, new pages and layout edits handled quickly from a monthly bucket of hours, with a guaranteed turnaround.
A clear monthly report showing uptime, security scan results, updates applied, page speed scores and what was done, so you always know your site is being looked after.
If something goes wrong outside business hours, we are available. Most critical issues are resolved the same day, with status updates throughout.
Cloudflare configuration, cache purging, image CDN setup and header optimization to keep delivery fast for visitors in every region.
We maintain your clients' websites invisibly, under your brand. SLA reports, updates and support delivered as if you did the work yourself.
Why choose us
Most of our maintenance work happens before you start your day. We monitor, update and secure your site continuously, then report back so you always know its health without having to ask.
Get a free site auditWe find and fix problems before they affect your visitors. Monitoring, scheduled updates and regular audits mean most issues never become incidents.
Our working day starts as yours ends. Most support tickets raised in the evening are resolved by the time you start work the next morning.
You get a plain-language report every month showing exactly what was done, what was found and what the site's health looks like.
We back up before every update. If something breaks, we restore immediately instead of spending hours debugging a broken state.
Security updates are never skipped. We treat every vulnerability notification as urgent and patch within 24 to 48 hours depending on severity.
We track Core Web Vitals monthly and intervene when scores start to slip, before they affect your search rankings.
We read the existing setup before touching anything. You are not explaining your site to a new person every time you raise a ticket.
Text changes, image swaps, plugin questions and form updates are all handled from your monthly hours bucket without a separate quote for each one.
How we onboard you
Eight stages from first contact to ongoing care. No long setup delays, no unexplained access requests, no surprises.
We document your current site setup, identify risks and establish a baseline before we change anything.
Uptime monitoring, SSL tracking and performance alerts configured and confirmed working.
Firewall, login hardening, malware scan and backup configuration completed and verified.
All pending core and plugin updates applied, tested on staging before touching production.
Changes validated on staging environment to confirm nothing breaks before going live.
Approved changes pushed to production with a backup taken immediately beforehand.
Plain-language report covering uptime, security scans, updates applied and performance scores.
Content updates, incident response and new requests handled from your monthly hours bucket.
What is included
Handling maintenance in-house is possible. The question is whether the hours, the risk and the missed items are worth the saving.
Client words
Two years and they have never missed a renewal or let a plugin go dangerously out of date. Our site has had zero security incidents. I genuinely do not think about the website anymore, which is exactly what I wanted.
We had a plugin conflict that took our checkout down on a Saturday afternoon. They had it fixed within two hours, including a post-mortem report on Monday. That response is why we renewed for a third year.
The monthly reports are the most useful part. I can see uptime, speed scores and what was updated, all in plain language. It takes five minutes to read and I know everything I need to know about our website.
Tools we use
We use proven, widely supported tools for monitoring, security and performance so your maintenance setup is transparent and portable.
Questions, answered
Plans typically run from $150 to $800 per month depending on the platform, complexity and hours included. We offer a free audit of your current site to recommend the right plan before you commit to anything.
Core and plugin updates, security scanning, automated backups, uptime monitoring, performance checks, a monthly report and a bucket of content-update hours. Exact inclusions vary by plan.
Critical issues (site down, security incident) are addressed within 2 to 4 hours, day or night. Standard issues are resolved within one business day. Our working hours overlap with US, UK and Canada time zones.
Yes. We start with a paid audit to document the current state of the site, identify any existing security issues and establish a baseline. Most new maintenance clients are on sites we did not build.
WordPress and WooCommerce are our primary platforms. We also maintain sites built on PHP, Laravel, Node.js, Webflow and static site frameworks. Contact us if you have a different platform.
Security updates are applied within 24 to 48 hours of release. Regular plugin and core updates are applied monthly after staging testing. We never update production without testing first.
Our monitoring alerts us immediately. We diagnose, communicate the issue to you and begin recovery. Most outages are resolved within two to four hours. You receive a post-incident report explaining the cause and the fix.
Automated daily backups are stored off-site. We test restores monthly to confirm they actually work. Before any significant update, we take a manual backup so rollback is instant if something breaks.
Uptime percentage, response time trends, updates applied, security scan results, Core Web Vitals scores, any incidents and what was done. Written in plain language, not technical jargon.
Yes. Every plan includes a monthly bucket of content-update hours for text changes, image swaps, new pages and minor layout edits. Larger changes are quoted separately at an agreed rate.
Plans are monthly rolling with 30 days notice. We do not lock you into long contracts. If you decide to manage maintenance yourself, we provide a handover document covering everything we have set up.
Yes. You own your website, your domain, your hosting account and all your content. We access your site to maintain it, not to control it. You can move to another provider at any time.
Keep exploring
Start with a free audit. We document the current state of your site, flag the risks and recommend the right plan, with no obligation to continue.